Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

Our warehouse is in China, parcel can be delivered to 72 countries and regions around the world. If you have questions regarding your country or city, please contact FitDVR Support Team.

Items are generally shipped within 48 hours of order placement. Once your order has shipped, you will receive a shipment notification email containing tracking information as well as a link to track your package online. 

Estimated shipping times for some of our most popular destinations:

  • Europe: 10 days
  • North America: 10 days
  • Australia: 8 days

We cannot guarantee shipping times after an order has been created and handed to a courier. If you want expedited shipping service, you can add "extra shipping cost" to your cart, and checkout together, then we will arrange delivery service accordingly. Please feel free to contact our support team if you have problem.

For a prompt resolution of any shipping-related concerns, it is necessary to contact the shipping company directly and provide them with the tracking number and a detailed description of the issue.